We're Here to Help

Need to get in touch with us? At Big Brothers Big Sisters, there’s always a way to get more information or your questions answered.

Main office

3501 Covington Road

Kalamazoo, MI 49001

269-382-6800 - Phone

888-898-3001 - Toll Free

269-382-4108 - Fax

CustomerRelations@bbbsmi.org - email

Calhoun County office

34 W Jackson Street, Suite 5A

Battle Creek, MI 49017

269-964-7117 - Phone

888-898-3001 - Toll Free

269-966-2529 - Fax

Media Contact

Cindy Schrauben

Communications Manager

269-382-6800 x140 (9AM to 5PM, M-F)

After hours, please email: cindys@bbbsmi.org

Staff Directory


Amy Kuchta 
Chief Executive Officer

Ana Kimak-Rice 
Customer Relations Specialist

Annie Lawrence 
Match Support Specialist 

Ashley Wertz
Administrative Manager

Barbara Couzens 
Receptionist/Administrative Assistant

Brittany Grayson 
Match Support Specialist

Cindy Schrauben 
Communications Manager

Jessie Reyes 
Outreach and Service Delivery Specialist, Marshall 

Joni Hoffman
Receptinist/Administrative Assistant

Josalyn Kiplinger 
Enrollment Manager

Kathy Praedel 
Partnership Manager

Kaitlin Martin 
Match Support Specialist 

Kori Jock 
Director of Fund Development 

Nick Foster
Match Support Specialist 

Patricia Gardenhire-Lamar
Director of Match Support Services

 Regina Miller 
Director of Corporate Operations

 Susan Chada 
Outreach and Service Delivery Specialist, Battle Creek   

Tawny Klesz 
Enrollment Specialist

Tunezha Crowder 
Match Support Specialist